Communication in the Perspective of the Quran: A Normative Approach to Community Moral Development

Abstract

The Quran is the primary source of Islamic teachings, which not only conveys principles of faith but also teaches good and ethical communication in social life. In a social context, communication is not merely a process of conveying messages but also a means of shaping character and noble morals. The Qur'an presents various prophetic communication models rich in moral values such as honesty, courtesy, empathy, and constructive firmness. This study aims to identify the principles of communication according to the Quran and analyse their contribution to the fostering of public morals. The methodology used is a qualitative approach with a library research method. Data sources are examined through thematic interpretations of Quranic verses related to interpersonal communication, da’wah communication, and communication ethics, then analysed using a normative-theological approach. The results of the study indicate that Qur’anic communication emphasises principles such as i) speaking truthfully (qawlan ṣadīdan), ii) speaking kindly (qawlan karīman), iii) speaking gently (qawlan layyinan), and iv) engaging in wise dialogue (mujādalah bi allati hiya aḥsan). The implications of this research indicate that the values of communication in the Quran can serve as a normative foundation for character education, Islamic da'wah, and social communication practices in the modern era. The integration of Quranic communication principles into various aspects of life can help form a society that is ethical, tolerant, and dignified.