https://e-journal.stai-ydi.ac.id/index.php/jocum <p align="justify">Journal of Islamic Communication and Journalism is an international peer-reviewed journal published by the Institute for Research and Community Service STAI YDI Lubuk Sikaping Pasaman Sumatera Barat, Indonesia in collaboration with the International Islamic Studies Development and Research Center (IISDRC) <a href="https://iisdrc.org/"><strong>https://iisdrc.org/</strong></a>. This journal has been established in an online version since 2024: This journal publishes scientific research on Islamic Communication and Journalism. These journal articles are published Two times a year: April and October. Journal of Islamic Communication and Journalism it is a that focuses on research in journalism and communication. It serves all the divisions and interest groups of the word journalism and communication and publishes original articles and book reviews on topics including but not limited to theoretical and methodological developments in journalism and mass communication, international communication, media technologies and society, advertising, public relations, journalism history, media law and policy, media management and economics, political communication and health communication.</p> en-US [email protected] (Vebionita Megi Putri) [email protected] (Vebionita Megi Putri) Wed, 28 Oct 2026 00:00:00 +0000 OJS 3.3.0.5 http://blogs.law.harvard.edu/tech/rss 60 https://e-journal.stai-ydi.ac.id/index.php/jocum/article/view/1302 <p>The increasing population of older adults in urban areas presents new challenges for social services, particularly in addressing psychosocial well-being. In this context, interpersonal communication plays a crucial role in fostering empathetic and supportive relationships between volunteers and older adults. This study aims to analyze the dynamics of interpersonal communication in community-based social services at Grandma’s Foundation in South Tangerang and examine its role in supporting the psychosocial well-being of older adults. This research adopts a qualitative approach using a case study method. Data were collected through participant observation, in-depth interviews with managers, volunteers, and older adults, as well as document analysis. The data were analyzed thematically using an interpersonal communication framework, incorporating Person-Centered Communication, Communication Accommodation Theory, and Social Support Theory. The findings indicate that interpersonal communication at Grandma’s Foundation is characterized by empathetic, participatory, and adaptive interactions across generations. Volunteers play a key role in building trust, providing emotional support, and adjusting communication styles to accommodate the emotional and cognitive conditions of older adults. Nevertheless, challenges remain, including potential miscommunication and instances of over-accommodation, such as elderspeak. In conclusion, this study demonstrates that interpersonal communication is not merely a means of message exchange but a strategic instrument in volunteer-based social services that contributes significantly to the development of humanistic, inclusive, and responsive care for older adults in urban settings.</p> Vidyardi Laksmono, Exsan Adde, Geary Fidya Copyright (c) https://e-journal.stai-ydi.ac.id/index.php/jocum/article/view/1302 Wed, 28 Oct 2026 00:00:00 +0000